Payments Consulting: Our Expertise

The payments industry has undergone tremendous change in the last decade. The growing adoption of smartphones coupled with the rise of cloud based services is resulting in a convergence of technologies within loyalty, analytics, mobile and payments. This convergence is creating new business opportunities in industries outside the traditional payments space such as retailing, restaurants, and transport. Penser Consulting has deep expertise in assisting companies with developing and executing strategies to capitalise on these opportunities.

The world of mobile payments is changing rapidly across the globe. In emerging markets, mobile payments are gaining traction because they represent a cost effective and secure access to financial services for the unbanked population. In developed markets, mobile banking and payments offer the promise of rewarding consumers for their loyalty, enabling merchants to drive sales through targeted offers and speeding up check out online and in physical stores.

Our domain expertise in mobile payments spans:

  • Mobile Point of Sale
  • Mobile Wallets
  • Mobile Commerce
  • Host Card Emulation, Near Field Communications
  • Loyalty & Couponing
  • Location-based Services

Sample client engagements:

  • Defined product requirements and built a mobile payments business line from the ground up for major mobile network operator
  • Advised one the UK’s largest banks on its mobile wallet strategy including major risks and success factors
  • Conducted commercial and technical due diligence on a mobile payments acquisition target for a global private equity investor
  • Developed mPOS distribution strategy and established retailer partnerships for one of Europe’s largest merchant acquirers
  • Analysed prospects for trusted services managers and SIM based secure element providers for institutional investor
  • Evaluated mobile payment trends in international markets and mobile adoption scenarios for top tier venture capital investor
  • Advised on European market entry for an acquirer building a mobile acquiring platform
  • Established partnerships with top retailers in Europe for a payments services provider
  • Advised on how financial institutions fit into the overall mobile payment ecosystem for global private equity investor
  • Assessed manufacturers of smart phone card readers for a major payments processor. Led commercial negotiations across US, UK, Germany, Italy, China, Malaysia, India and Taiwan

E-payments are currently more viable in developed countries, which have the internet infrastructure and penetration that emerging markets lack. This has accelerated growth particularly in online retail purchases. Mainstream payments cards (credit and debit) dominate payments, but alternative (non-bank) providers are gaining traction, particularly in Europe and Asia. China, India and the US alone now account for 40% of the world’s internet users and online payments now represents one of the largest opportunity areas within payments.

Our expertise in this area revolves around:

  • E-wallets
  • Cross Border Acquiring
  • Payment Gateways and Payments Service Providers
  • Electronic Billpay
  • Alternative Networks

Sample client engagements:

  • Established acquiring partners in Asia, Africa and LatAm for a rapidly growing online payments company
  • Established a cash reload network across Asia (Philippines, Singapore, Indonesia, Thailand, Malaysia, Vietnam, India, China), Europe, US and Brazil for a major online e-wallet
  • Conducted cross border ecommerce and digital wallets opportunity assessment for UK bank
  • Evaluated the market for payment gateways in Asia for European payment gateway/li>
  • Evaluated e-wallets and the impact of Apple Passbook for institutional investor
  • Assessed the payment processing landscape in Europe for major private equity investor
  • Assisted a venture backed ecommerce company evaluate and change payment gateway and merchant acquiring providers

Over 200 million migrants send $514bn worldwide in the form of money transfers. Each year, Asia and Latin America lose one million people through emigration. While India, China, the Philippines and Mexico are the largest recipients of remittances, the US, Saudi Arabia, Russia and Germany are the largest senders. The fundamental forces behind migration are unlikely to change in the near future but technology advancements and the internet are rapidly changing how migrants send money home.

We have deep expertise in remittance market and networks including:

  • International money transfer
  • Online P2P transfer via alternative networks
  • B2C transfer networks
  • Mobile money transfer

Sample client engagements:

  • Designed and implemented a money transfer partnership between a major Chinese bank and a top tier US bank
  • Identified and assessed M&A targets with a scalable remittance platform for a private equity backed money services business
  • Developed the remittance expansion strategy for a global online wallet
  • Established cash distribution partnerships among banks and telcos across SE Asia
  • Evaluated build/buy/partner options on P2P wallets for a major retail bank
  • Advised a PE backed portfolio company on the build out of a mobile P2P proposition
  • Assessed the global P2P payments space for venture capital investor
  • Analysed the potential impact of innovative fin-tech players such as Square Cash on established money transfer operations for a US institutional investor